Gillian Gadd & Co is a law firm in the UK offering a range of legal services to individuals and organisations.
As an essential part of our business, we collect and manage client and non-client data. In doing so, we observe the UK data protection legislation, and are committed to protecting and respecting clients’ and non-clients’ privacy and rights. Specifically, we act as a “Data Controller” in respect of the information gathered and processed by us.
In order that you are reliably informed about how we operate, we have developed this privacy notice, which describes the ways in which we collect, manage, process, store and share information about you as a result of you visiting this site. The privacy notice also provides you with information about how you can have control over the use of your data.
If you have any comments or queries regarding our use of your data, please contact us at firstname.lastname@example.org
The Information That We Collect About You
We seek to collect information about you so that we can:
- Administer our relationship with you, provide services and respond to enquiries
- Enable business development including sending legal updates, publications and details to events
- Deliver requested information to you about our services
- Ensure the billing of any procured services and obtain payment
- Process and respond to any complaints
- Enable us to meet our legal and other regulatory obligations imposed on us
- Audit usage of our website.
The information that we need for these purposes is known as your “personal data”. This includes your name, home address, email address, telephone and other contact numbers and financial information. We collect this in a number of different ways. For example, you may provide this data to us directly online or over the telephone, or when corresponding with us by letter.
When you visit this website, cookies will be used to collect information about you such as your Internet Protocol (IP) address which connects your computer or mobile device to the Internet, and information about your visit such as the pages you viewed or searched for, pages response times, download errors etc. We do this so that we can measure our website’s performance and make improvements in the future. Cookies are also used to enhance this website’s functionality and personalisation, which includes sharing data with third party organisations. You can control this by adjusting your cookies settings.
Cookies are small text files places on your computer when you visit our site. While they allow us to see patterns in customer behaviour, they do not allow us to identify you specifically. No personal data is gathered about you.To learn more about cookies, including how to manage them and how they affect your Online activities, please visit www.aboutcookies.org or www.allaboutcookies.org You can also learn how to control cookies on different browsers at www.aboutcookies.org/how-tocontrol-cookies/ or if you want to know how to delete cookies, visit www.aboutcookies.org/how-to-delete-cookies/.
How Will We Use Your Data?
We use the data collected from you for the specific purposes listed in the table below. Please note that this table also explains:
- The legal basis for processing your data, linked to each processing purpose; and
- In what circumstances your data will be shared with a third party organisation.
|Purpose for processing data||Legal basis for processing data||Third party organisations with whom data is shared|
|To administer our relationship with you, provide services and respond to enquiries.||To meet the requirements of a contract.||None|
|To ensure the billing of any procured services by you and obtain payment.||To meet the requirements of a contract.||Government VAT and tax inspectors, external auditors, internal auditors.|
|To communicate with you about legal updates, breaking news, newsletters and event invitations which are relevant to your interests and in line with your preferences.||To seek explicit consent prior to sending individuals the information and in line with preferences.||None|
|To provide enquirers support by telephone||To fulfil contractual obligations this includes taking action before entering into a contract.||None|
|To process and respond to complaints.||To meet a legal obligation||None|
|To monitor and record information relating to the use of our services, to include our website.||To meet a legitimate interest in order to improve the services and experience and website for individuals.||Web service providers and cookie providers.|
Under the terms of data protection legislation, you have the following rights as a result of using this website:
Right To Be Informed
This privacy notice, together with our Cookies Policy, fulfils our obligation to tell you about the ways in which we use your information as a result of you using this website.
Right To Access
You have the right to ask us for a copy of any personal data that we hold about you. This is known as a “Subject Access Request”. Except in exceptional circumstances (which we would discuss and agree with you in advance), you can obtain this information at no cost. We will send you a copy of the information within 30 days of your request.
To make Subject Access Request, please write to us at Gillian Gadd & Co, The Courtyard, 30 Worthing Road, Horsham, RH12 1SL.
Right To Rectification
If any of the information that we hold about you is inaccurate, you can either:
- Contact us on 01403 262520 or 01293 553434or by email at email@example.com
Right To Be Forgotten
From 25 May 2018, you can ask that we erase all personal information that we hold about you. Where it is appropriate that we comply, your request will be fully actioned within 30 days. For further information, please ask us.
Right To Object
You have the right to object to:
- The continued use of your data for any purpose listed in the table above for which consent is identified as the lawful basis for processing i.e. you have the right to withdraw your consent at any time.
- The continued use of your data for any purpose listed in the table above for which the lawful basis of processing is that it has been deemed legitimate.
Right To Restrict Processing
If you wish us to restrict the use of your data because (i) you think it is inaccurate but this will take time to validate, (ii) you believe our data processing is unlawful but you do not want your data erased, (iii) you want us to retain your data in order to establish, exercise or defend a legal claim, or (iv) you wish to object to the processing of your data, but we have yet to determine whether this is appropriate, please contact us.
Is The Processing Of Information Likely To Cause Individuals To Object Or Complain?
We are not aware of any justifiable reasons that would constitute a legitimate reason for objecting or complaining about the way we process or control information.
How Long Will We Retain Information For?
We will typically retain information for a period of six years. This is due to regulatory reasons and to ensure our business records are adequate to maintain the requisite levels of insurance to protect our clients and non-clients.